“PostalAudits provided Tesco with a timely, accurate and challenging overview of its postal expenditure. They set out what could be done to improve efficiency and drive better value in a clear and concise manner. Their knowledge of the postal market also helped identify some new and innovative options. We have acted on the recommendations in the report and are now seeing real benefits and savings for Tesco”

Mike Thomsett - Senior Buyer Marketing Services Tesco

Postal Experts

We have been more than pleased with the work that PostalAudits have done for us so far.  Their assessment of our postal operation identified not only cost savings but also process changes that will provide us with a range of improvements.  Their knowledge of a complex market place has proved invaluable to us. They are postal experts and we now look forward to working with them to implement their recommendations.

Simon Taylor - Head of Property and Support Services Yell

PostalAudits delivered a comprehensive review of our postal expenditure.  We have already received significant benefits from implementing the recommendations and now look forward to working with them to introduce further improvements to the way we plan and buy our postal services.

PostalAudits' understanding of how Royal Mail and other service providers operate, along with their technical knowledge of mail services has also helped us unlock retrospective discounts and benefits that would otherwise have been missed.

Martin Rooks - Marketing Director Fidelity Investments

Scottish Power Energy Retail Limited recently engaged Postal Audits to conduct an in depth analysis of its mailing processes in order to identify what opportunities were available to reduce costs, streamline processes and to investigate the feasibility of introducing competition to its mailing requirements.

This analysis was conducted to agreed schedule and within budget.

The resultant action plan provided by PostalAudits will be taken forward over the next 12 months, in order deliver significant cost reductions in one of its major areas of expenditure.

Neil Grant - Head of Procurement Scottish Power

Postal Audits were appointed by Redcats in June 2007 to undertake an independent audit of postal spend with Royal Mail. Postal Audits approach to the exercise was confident and thoroughly professional. They took a highly collaborative approach but were also sensitive to business demands and the time pressures on our teams. They were highly efficient and delivered their recommendations on time and in line with their original proposal. 

Postal Audit’s expertise has proved invaluable in realising the opportunities identified in the audit report and beyond.

Margaret Robinson - Central Purchasing Redcats

PostalAudits carried out a very thorough review of Invesco's postal services and expenditure in March 2008.  We are very pleased indeed with the depth of the analysis and the innovative recommendations that have been put forward.

The audit was delivered to a high standard, on time and within budget.

Significant progress has already been made and with PostalAudits' specialist help we are now acting on the reccomendations in the report and are looking forward to significant benefits being delivered in the year ahead.

Chris Down - Director of Operations Invesco Perpetual

The PostalAudits team were friendly and professional.  The work that they have carried out has been excellent and well beyond our expectations.

Sarah Murphy - Head of Governance Ikano

Postal Audits provided Domestic & General with an audit of our mailing & postage services for our last 3 years activity. The audit involved a number of our sites that handle both incoming and outgoing mail and was delivered on time and in a very professional and efficient manner. The audit provided us with the reassurance that our current processes were very efficient, however with Postal Audits' expertise and knowledge, we are able to gain additional savings. The exercise has proved to be of great value to Domestic & General.

Tommy Sledmar - Director of Marketing Services, Domestic & General Group


In the post-deregulation UK market, PostalAudits assisted BNYM with a consolidation programme consisting of printing and mailing services.  

PostalAudits began by assessing a complex combination of multiple in-house mailrooms across the UK, as well as outsourced third party mail vendors.  Within eight weeks of initiation, PostalAudits delivered a Report detailing our mail usage and options for change.

By providing this accurate and comprehensive Report, PostalAudits heightened BNYM's understanding of the mail market as well as our usage of postal services.  We gained a clear understanding of "as is" and "to be" scenarios.

The PostalAudits report indicated a realistic and significant level of cost savings and process improvements.  The savings are on course to materialise within 12 months of delivering the Report.

Throughout the programme, the advice provided by PostalAudits proved invaluable.  PostalAudits' combination of mail process and accounting experience assisted with practical issue resolution.  The "soft skills" associated with a top class consultancy united previously fragmented opinions.

We intend to continue the relationship with PostalAudits into the future because of synergies in business culture: Client Focus, Trust, Teamwork and Outperformance!

BNYM Procurement

Derek Fairhurst