Independent and Objective

We are wholly owned by our directors and we do not operate on behalf of any postal services provider.  We do not take commission payments, incentives or introductory fees from any postal operator and you can therefore be sure that our services are genuinely independent and objective.  We are unique in being able to offer a completely unbiased appraisal based solely on client need. 

We are not postal "brokers" and we do not act as an intermediary - we have no vested interest in any particular postal supplier or group of suppliers.

Transparent and Confidential

Our reporting provides complete transparancy and confidentiality of source data.  Our methodology is robust and has been enhanced over nine years of operating across a broad range of market sectors.

We operate on behalf of a large number of clients and therefore have robust firewalls ensuring confidentaility of base data.


We are the UK market leaders in postal consultancy.  PostalAudits has been established for 18 years and has the scale and experience to support the needs of the most exacting clients.  Our team of specialists operate across a variety of market sectors including financial services, retail, mail order, travel, charities and public sector.

Our Managing Director - Derek Fairhurst, provides a unique insight into postal and direct mail efficiency. His extensive experience at all levels of Royal Mail and of marketing services provides the backbone of our auditing services.  

Our account management team has a wealth of experience in postal, marketing, agency and accounting. 

Working Environment

Our offices are modern, well equipped and stimulating.  They provide a suitable environment for debate, lateral thinking and detailed mapping of client requirements.  We challenge the status-quo - explore innovative alternatives and create genuine insight.  This is reflected in our working environment which is frequently shared with our clients for joint-working forums and thought-leadership events.

Track Record

Our Managing Director, Derek Fairhurst, set out to bring a number of mainstream "media disciplines" to the mail market for the first time.   It has always been our view that mail media and its suppliers should be subject to the same levels of scrutiny and financial planning that are commonplace in broadcast media.

We have an enviable track record of proven results.  We get things done and we deliver exactly what we have promised.  Take a look at the "Our Clients" tab opposite to see what we have achieved and what our clients say about us. 

PostalAudits has clients in a variety of market sectors including:

  • Financial Services
  • Retail
  • Automotive
  • Public Sector
  • Charities
  • Media
  • Telecommunications
  • Travel & Tourism
  • Utilities
  • Home Shopping
  • Membership Organisations